Title: ChatLab &#8211; AI Chatbot for WordPress and WooCommerce
Author: ChatLab.com
Published: <strong>October 11, 2024</strong>
Last modified: جوان 17, 2026

---

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# ChatLab – AI Chatbot for WordPress and WooCommerce

 By [ChatLab.com](https://profiles.wordpress.org/chatlabcom/)

[Download](https://downloads.wordpress.org/plugin/chatlab-ai-chatbot-for-your-website-gpt-powered-customer-sales-assistant.2.2.5.zip)

 * [Details](https://arq.wordpress.org/plugins/chatlab-ai-chatbot-for-your-website-gpt-powered-customer-sales-assistant/#description)
 * [Reviews](https://arq.wordpress.org/plugins/chatlab-ai-chatbot-for-your-website-gpt-powered-customer-sales-assistant/#reviews)
 *  [Installation](https://arq.wordpress.org/plugins/chatlab-ai-chatbot-for-your-website-gpt-powered-customer-sales-assistant/#installation)
 * [Development](https://arq.wordpress.org/plugins/chatlab-ai-chatbot-for-your-website-gpt-powered-customer-sales-assistant/#developers)

 [Support](https://wordpress.org/support/plugin/chatlab-ai-chatbot-for-your-website-gpt-powered-customer-sales-assistant/)

## Description

#### AI Chatbot for WordPress & WooCommerce

**ChatLab is an AI chatbot for WordPress that learns from your website content and
answers visitor questions about your services and pages**. For stores, it also integrates
with WooCommerce to help customers find products, check stock, track orders, and
get AI-powered recommendations that boost sales. No coding required. Free trial.
Powered by ChatGPT and Gemini. Also includes Email Copilot to support answering 
emails.

**Start with a free trial — no credit card required.**

#### Why ChatLab?

 * **5-minute setup** — Install the plugin, connect your account, and your chatbot
   is live. No coding, no complicated configuration.
 * **Trained on your content** — The AI learns from your website, uploaded files,
   or manual Q&A entries to deliver accurate, relevant answers.
 * **Trusted by 1,000+ businesses** — Powering millions of conversations for brands
   like Olimp Labs, GetTested, and Black Mountain Honey.
 * **Proven results** — Customers report up to 70% reduction in support emails and
   80% of inquiries handled automatically.

#### WordPress Integration (Free Plan)

Works with any ChatLab account, including the free plan:

 * **AI-powered customer support** — Your chatbot answers visitor questions instantly,
   24/7
 * **Automatic training** — Learns from your website content and stays up-to-date(**
   up to 10 pages on the ChatLab free plan**)
 * **Multilingual support** — Engages customers in 85+ languages with automatic 
   detection
 * **Customizable appearance** — Match your brand with custom colors, avatar, and
   chat icons

Starting from the Basic plan:

 * **Unlimited pages** to train on
 * **2,400 messages/month** included
 * **Lead generation** — Collect emails and phone numbers from interested visitors
 * **Live chat fallback** — Seamlessly transfer conversations to human agents when
   needed

#### WooCommerce Integration (Standard Plan)

For WooCommerce stores, ChatLab becomes your AI-powered sales assistant:

 * **11,000 messages/month** included
 * **Real-time product search** — Customers find products using natural language
   like “red dress under $100”. Searches your live WooCommerce catalog via REST 
   API — no indexing or syncing required.
 * **Order tracking** — Customers check order status, shipping details, and tracking
   numbers by providing their email — no login required.
 * **Inventory queries** — Real-time stock availability, restock notifications, 
   and alternative product suggestions when items are out of stock.
 * **Product recommendations** — Intelligent suggestions based on customer queries
   to increase conversions by up to 30%.
 * **Category browsing** — Customers navigate your product catalog through natural
   conversation.

**Start with a free trial of the Standard plan to test all WooCommerce features 
at no cost.**

#### Helpful Links

 * [Live WooCommerce Demo](https://yourwear.chatlab.com/shop) — Try product search
   and order tracking with real data
 * [WooCommerce Integration Guide](https://www.chatlab.com/help/integration-with-woocommerce)
 * [ChatLab Website](https://chatlab.com)
 * [Documentation](https://www.chatlab.com/help)

#### Full Feature List

**Core (WordPress)**

 * AI chatbot for customer support — answers questions 24/7
 * Training from your content — website pages, uploaded files, or manual Q&A
 * Multi-language support — 85+ languages with automatic detection
 * Customizable appearance — colors, avatar, chat icons
 * Chat history & improvements — review conversations and refine answers
 * Lead generation — collect emails and phone numbers
 * Live chat fallback — transfer conversations to human agents
 * Analytics & insights — understand what customers ask and optimize content
 * Custom API Actions — connect to ERP/CRM or any backend via API calls

**WooCommerce (Standard Plan)**

 * Real-time product search (REST API) — no indexing or syncing required
 * Inventory queries — stock checks and alternative suggestions
 * Order tracking — status, shipping details, tracking numbers (by email; no login
   required)
 * AI-powered product recommendations to increase conversions
 * Category browsing via natural conversation

#### What Website Owners Say

> “The implementation process went very smoothly and professionally.”
>  — Marketing
> Department, “Wieliczka” Salt Mine
> “I must say your AI support is well-trained.”
>  — Customer feedback from inMusic
> post-support surveys

#### What Store Owners Say

> “The number of emails has dropped by around **40%** and inquiries forwarded to
> the customer service team have decreased by **70%**. Implementing ChatLab has 
> been a major success.”
>  — Dawid Kurek, E-Commerce Manager at Olimp Labs
> “Buzz handles **80%** of clients’ inquiries instantly and cuts routine email volume
> by over **70%**. He never sleeps, so our 30,000 monthly visitors get real-time
> answers around the clock.”
>  — Laurence Edwards, Owner at Black Mountain Honey

#### Pricing

 * **Free** — 30 messages/month, 1 chatbot. Perfect to get started and see ho it
   works
 * **Basic** ($18/month) — 2,400 messages/month, 2 chatbots, live chat, file uploads.
 * **Standard** ($95/month) — 11,000 messages/month, 5 chatbots, WooCommerce integration,
   analytics, custom APIs.
 * **Premium** ($360/month) — 50,000 messages/month, 25 chatbots, white-label, custom
   domains.

**All paid plans include a free trial — no credit card required.**

#### Compatible Platforms

ChatLab also integrates with Shopify, PrestaShop, CS-Cart, BaseLinker, Wix, and 
more. Works with WooCommerce 5.0+ and WordPress 5.8+.

This plugin utilizes ChatLab services to deploy a pre-trained chatbot on your website,
leveraging the data you’ve uploaded to the ChatLab application. For more information
on [privacy](https://www.chatlab.com/privacy/) and [terms of service](https://www.chatlab.com/terms/),
please refer to our dedicated sections.

## Screenshots

[⌊Chatbot in action with WooCommerce integration — product search and recommendations⌉⌊
Chatbot in action with WooCommerce integration — product search and recommendations⌉[

Chatbot in action with WooCommerce integration — product search and recommendations

## Installation

#### Quick Setup (Recommended)

 1. **Install & Activate** — Install the ChatLab plugin from the WordPress plugin repository
    and activate it.
 2. **Choose Integrations** — Select WordPress integration (always included) and optionally
    WooCommerce integration.
 3. **Connect Your Account** — Click “Continue” to connect your ChatLab account. Don’t
    have one? You’ll be able to create a free account during setup.
 4. **Done!** — Your AI chatbot is live on your website, trained on your content and
    ready to assist visitors.

The plugin automatically handles everything: account connection, chatbot creation,
initial training, and WooCommerce API key generation (if selected).

#### Manual Setup

 1. **Create a ChatLab Account** — Sign up at [ChatLab.com](https://chatlab.com/) and
    create your chatbot.
 2. **Get Your API Key** — Copy the API key from your ChatLab dashboard.
 3. **Configure the Plugin** — Go to ChatLab > Settings in your WordPress admin and
    paste the API key.
 4. **Verify** — Check that the chatbot appears on your website.

#### WooCommerce Integration (Optional)

If you selected WooCommerce integration during quick setup, the plugin automatically
creates the API keys and configures everything for you.

For manual setup, follow the [WooCommerce Integration Guide](https://www.chatlab.com/help/integration-with-woocommerce).

## FAQ

### Do I need coding skills?

No. The plugin provides a one-click setup experience. Install, connect your account,
and your chatbot is live. No coding or technical knowledge required.

### Is there a free trial?

Yes! You can start with a free trial that includes all features — no credit card
required. The free plan gives you 30 messages per month to test the chatbot on your
site.

### How does WooCommerce product search work?

ChatLab searches your WooCommerce products in real-time using the REST API. No indexing
or catalog syncing required. When a customer asks about a product, the AI queries
your live WooCommerce database and provides accurate, up-to-date results including
pricing, availability, and product details.

### Do I need to index my products?

No. ChatLab connects directly to your WooCommerce store via the REST API and queries
products in real-time. Your chatbot always has access to the latest product information
without any manual syncing.

### Can customers track their orders?

Yes. Customers can check order status by providing their email address. ChatLab 
retrieves order information from WooCommerce including status, shipping details,
and tracking numbers — no customer login required.

### What WooCommerce versions are supported?

ChatLab supports WooCommerce 5.0+ and WordPress 5.8+. As long as your WooCommerce
installation has the REST API enabled (which is standard), ChatLab works seamlessly.

### What languages are supported?

ChatLab supports 85+ languages with automatic detection. The chatbot understands
customer questions in any language and responds in the same language — perfect for
international stores.

### Can the chatbot switch to a live human agent?

Yes. ChatLab includes live chat fallback. If the chatbot encounters a situation 
where human support is needed, it transfers the conversation to a live agent seamlessly.

### How can the chatbot help increase sales?

ChatLab engages customers in real-time: answering product questions, recommending
related products, and assisting with checkout. Customers report up to 30% increase
in conversions. The chatbot also collects leads for future sales opportunities.

### What subscription do I need for WooCommerce?

WooCommerce integration requires a Standard ($95/month) or Premium ($360/month) 
subscription. You can start with a free trial to test all features before subscribing.

## Reviews

There are no reviews for this plugin.

## Contributors & Developers

“ChatLab – AI Chatbot for WordPress and WooCommerce” is open source software. The
following people have contributed to this plugin.

Contributors

 *   [ ChatLab.com ](https://profiles.wordpress.org/chatlabcom/)

[Translate “ChatLab – AI Chatbot for WordPress and WooCommerce” into your language.](https://translate.wordpress.org/projects/wp-plugins/chatlab-ai-chatbot-for-your-website-gpt-powered-customer-sales-assistant)

### Interested in development?

[Browse the code](https://plugins.trac.wordpress.org/browser/chatlab-ai-chatbot-for-your-website-gpt-powered-customer-sales-assistant/),
check out the [SVN repository](https://plugins.svn.wordpress.org/chatlab-ai-chatbot-for-your-website-gpt-powered-customer-sales-assistant/),
or subscribe to the [development log](https://plugins.trac.wordpress.org/log/chatlab-ai-chatbot-for-your-website-gpt-powered-customer-sales-assistant/)
by [RSS](https://plugins.trac.wordpress.org/log/chatlab-ai-chatbot-for-your-website-gpt-powered-customer-sales-assistant/?limit=100&mode=stop_on_copy&format=rss).

## Changelog

#### 2.2.5

 * Multilingual stores: product and variant SKU search now returns results in the
   chatbot’s language and shows the exact matched variant configuration.

#### 2.2.4

 * Multilingual stores (WPML and Polylang): product and variant search now returns
   results in the chatbot’s language
 * Variant SKU search now shows the matched variant’s exact configuration, even 
   for products with many variants

#### 2.2.3

 * Updated BASIC plan package

#### 2.2.2

 * Product Discovery — the chatbot now finds products across many more attributes:
   SKU, GTIN/UPC/EAN, variation SKUs, short descriptions, tags, categories, and 
   custom product fields
 * Variation-aware results — when a customer’s question matches a specific product
   variant, the chatbot links directly to that variant
 * ChatLab auto-detects which attributes exist in your store, so search adapts to
   your catalog out of the box

#### 2.0.1

 * Fixed WordPress version compatibility metadata
 * Updated banner assets

#### 2.0.0

 * New guided setup flow with integration selection
 * One-click WooCommerce configuration
 * Automatic API key generation and chatbot setup

#### 1.0.0

 * Initial release of the ChatLab plugin

## Meta

 *  Version **2.2.5**
 *  Last updated **4 months ago**
 *  Active installations **200+**
 *  WordPress version ** 5.9 or higher **
 *  Tested up to **6.9.10**
 *  PHP version ** 5.2.4 or higher **
 *  Language
 * [English (US)](https://wordpress.org/plugins/chatlab-ai-chatbot-for-your-website-gpt-powered-customer-sales-assistant/)
 * Tags
 * [AI Chatbot](https://arq.wordpress.org/plugins/tags/ai-chatbot/)[chatbot](https://arq.wordpress.org/plugins/tags/chatbot/)
   [helpdesk](https://arq.wordpress.org/plugins/tags/helpdesk/)[support](https://arq.wordpress.org/plugins/tags/support/)
   [woocommerce chatbot](https://arq.wordpress.org/plugins/tags/woocommerce-chatbot/)
 *  [Advanced View](https://arq.wordpress.org/plugins/chatlab-ai-chatbot-for-your-website-gpt-powered-customer-sales-assistant/advanced/)

## Ratings

No reviews have been submitted yet.

[Your review](https://wordpress.org/support/plugin/chatlab-ai-chatbot-for-your-website-gpt-powered-customer-sales-assistant/reviews/#new-post)

[See all reviews](https://wordpress.org/support/plugin/chatlab-ai-chatbot-for-your-website-gpt-powered-customer-sales-assistant/reviews/)

## Contributors

 *   [ ChatLab.com ](https://profiles.wordpress.org/chatlabcom/)

## Support

Got something to say? Need help?

 [View support forum](https://wordpress.org/support/plugin/chatlab-ai-chatbot-for-your-website-gpt-powered-customer-sales-assistant/)