Description
LIVE DEMO SITE
Knowledge Center Starter Demo Site
Powerful | Easy to use | Beautiful
Knowledge Center is an enterprise grade, powerful knowledge base software with best in class features and robust code base. Using Knowledge Center, organization can:
- Increase customer, partner, vendor or employee satisfaction by allowing easy access to information
- Minimize support costs by creating a self-service community
- Present consistent information flow to promote trust on your brand, products and content
- Offer single source for all content for everyone to go to
Knowledge Center Starter edition allows you to create and display accordion style, short articles where you can display FAQs, simple definitions and more. You can easily categorize information and display them on your site using shortcodes.
Enterprise Knowledge Base Software – Compare it to Zendesk, Helpjuice, Confluence and others
Knowledge Center Enterprise helps organizations create, organize, present content and get multidimensional insight on system performance.
Content authors(support agents) have their own pages and their bio can be displayed in each content they create using author boxes.
Using integrated, powerful Omnisearch, users can search all content including tweets, slides and more from a single location.
Fully featured and integrated content rating and social sharing system not only helps organizations measure popularity of content but also opens up channels to promote it.
Read More
The following articles explain powerful features of Knowledge Center and how it can help your organization:
-
Learn the benefits of having Knowledge Center – Enterprise Knowledge Base
-
Learn how to create a self-service community using Knowledge Center Enterprise WordPress plugin
Watch Introduction Video
Knowledge Center Playlist
RELATED PLUGINS YOU MAY LIKE
- WP Ticket Starter Powerful customer support and helpdesk ticketing system.
- Software Issue Manager Starter The best in class issue and project management solution for successful projects.
- Employee Directory Starter The most complete employee directory software to power up your business.
- Employee Spotlight Starter Everything you need to display and manage staff profiles.
- Campus Directory Starter The Best Campus Directory for Higher Education Institutions.
Best Knowledge Base for WordPress – Knowledge Center Features
- Knowledge Center Comments: Foster Engagement and Collaboration
- Empower Customers on All Devices
- Centralize Your Knowledge Base for Easy Access
- Smart Insights for Your Knowledge Base – Premium feature (Included in Ent only)
- Leveraging Role-Based Permissions and Workflows – Premium feature (Included in Ent only)
- Empower Support Teams: Enhance Knowledge Sharing with Knowledge Center – Premium feature (Included in Ent only)
- Knowledge Center: Streamline Content Organization with Drag & Drop Ordering – Premium feature (included both Pro and Ent)
- Knowledge Center Attachments: Empower Customers with Downloadable Resources – Premium feature (Included in Ent only)
- Keep Track of Revisions for a Transparent Knowledge Base – Premium feature (included both Pro and Ent)
- Capture Unique Information for a Powerful Knowledge Base – Premium feature (Included in Ent only)
- Enhance User Experience: Tag and Categorize Your Knowledge Base for Success – Premium feature
- Leverage Related Content Suggestions in Knowledge Center – Premium feature
- Streamline Customer Journeys with Easy Access to Knowledge – Premium feature
- Share Valuable Content with Social Media Integration – Premium feature (Included in Ent only)
- Empower Your Customers, Elevate Your Content: Knowledge Center – Premium feature
- Integrate Multimedia with Knowledge Center – Premium feature (Included in Ent only)
- Visualize Your Knowledge Base: Leverage Shortcodes for Customized Displays – Premium feature (included both Pro and Ent)
- Brand Your Knowledge Base for a Unified Customer Experience – Premium feature
- Build User Guides from Existing Knowledge Base Content – Premium feature (Included in Ent only)
- Level Up Your Knowledge Base: Explore Attractive Content Layouts – Premium feature (Included in Ent only)
- Find Answers in a Flash: Knowledge Center’s Powerful Search – Premium feature (included both Pro and Ent)
- Enhance User Engagement with Rich Media – Premium feature (Included in Ent only)
- Q&A or Glossary for Tailored Information Access – Premium feature (included both Pro and Ent)
- Gain User Insights: Enhance Your Knowledge Base with Smart Search – Add-on (included both Pro and Ent)
- Knowledge Center Import/Export Addon: Seamless Content Migration – Add-on (included both Pro and Ent)
PLUGIN LINKS
* Knowledge Center Starter Demo Site
* Knowledge Center Starter Documentation
* Knowledge Center Professional Demo Site
* Knowledge Center Professional Documentation
* Knowledge Center Professional Changes
* Knowledge Center Enterprise Demo Site
* Knowledge Center Enterprise Documentation
* Knowledge Center Enterprise Changes
This plugin’s code was generated by WP App Studio Professional WordPress Design and Development Platform based on the plugin’s design. You can develop a plugin like Knowledge Center using WP App Studio plugin and sell its designs by becoming a SellDev author
Screenshots
Contextual coloring helps highlighting and grouping of knowledgebase entries, accordion faqs. Use Recent and Features sidebar widgets to showcase items. 
Create, group, tag, set featured knowledgebase entries easily 
Knowledge base entries are organized under panels. Each knowledgebase entry resides in its own page. 
Admin panel lists screen features important attributes 
Use shortcodes to create advanced knowledgebase entry combinations 
Knowledge base – Knowledge Center Enterprise Edition – Most advanced, fully featured, responsive knowledge base solution ever built for WordPress supporting multi-view content types, powerful omni search and more 
Knowledge base – Knowledge Center Pro Edition – Advanced, responsive knowledge base solution for most organizations 
EMD CSV Import Export – Bulk import/export/update/reset records from/to CSV files complying with plugin business and data integrity rules
Installation
The simplest way to install is to click on ‘Plugins’ then ‘Add’ and type ‘Knowledge Center’ in the search field.
Manual Installation Type 1
- Login to your website and go to the Plugins section of your admin panel.
- Click the Add New button.
- Under Install Plugins, click the Upload link.
- Select the plugin zip file from your computer then click the Install Now button.
- You should see a message stating that the plugin was installed successfully.
- Click the Activate Plugin link.
Manual Installation Type 2
- You should have access to the server where WordPress is installed. If you don’t, see your system administrator.
- Copy the plugin zip file up to your server and unzip it somewhere on the file system.
- Copy the “knowledge-center” folder into the /wp-content/plugins directory of your WordPress installation.
- Login to your website and go to the Plugins section of your admin panel.
- Look for “Knowledge Center” and click Activate.
Reviews
Contributors & Developers
“Easy Accordion FAQ and Knowledge Base Software for WordPress” is open source software. The following people have contributed to this plugin.
Contributors
Translate “Easy Accordion FAQ and Knowledge Base Software for WordPress” into your language.
Interested in development?
Browse the code, check out the SVN repository, or subscribe to the development log by RSS.
Changelog
3.0.0
- FIXED WordPress dashboard accordions issue on setting and glossary pages due to changes in core code on WP 6.7.1
- FIXED Translation to one textdomain
2.8
- TWEAK tested with WP 6.2
- FIXED XSS issues in the WordPress admin area
= 2.7.2= - TWEAK tested with WP 5.7
= 2.7.1= - TWEAK updates to translation strings and libraries
- NEW Added version numbers to js and CSS files for caching purposes
2.7.0
- NEW Added previous and next buttons for the edit screens of panels
- TWEAK updates and improvements to libraries
=2.6.0= - TWEAK updates and improvements to libraries
- TWEAK Emd templates
=2.5.0= - TWEAK Cleaned up unnecessary code and optimized the library file content.
- FIXED XSS related issues
- FIXED Session cleanup workflow by creating a custom table to process records.
=2.4.1= - TWEAK misc. library updates for better compatibility and stability
2.4.0
- NEW Created a new shortcode page which displays all available shortcodes. You can access this page under the plugin settings.
- TWEAK Emd templating system to match modern web standards
=2.3.2= - TWEAK Changed the text domain so that plugin can be translated to other languages in wordpress.org
=2.3.1= - TWEAK misc. library updates for better compatibility and stability
2.3.0
- NEW Ability to change emd templating system container type – fixed or full width
- TWEAK library updates
2.2.0
- NEW Added custom JavaScript option in plugin settings under Tools tab
- NEW Added container type field in the plugin settings
- FIXED wpautop issue with br tags
- TWEAK Updated codemirror libraries for custom CSS and JS options in plugin settings page
2.1.0
- NEW Configured to work with EMD CSV Import Export Extension for bulk import/export
- NEW Configured to work with EMD Advanced Filters and Columns Extension
- FIX PHP 7 compatibility
2.0.0
- NEW Enable or disable all fields, taxonomies and relationships from backend and/or frontend
- NEW Set slug of any entity and/or archive base slug
- NEW Set the page template of any entity, taxonomy and/or archive page to sidebar on left, sidebar on right or no sidebar (full width)
- NEW Hide the previous and next post links on the frontend for single posts
- NEW Hide the page navigation links on the frontend for archive posts
- NEW Display or hide any custom field
- NEW Display any side bar widget on plugin pages using EMD Widget Area
- NEW Set custom CSS rules for all plugin pages including plugin shortcodes
1.3.0
- Added ability to change slugs for panels, kb_tags and kb_category
- Added ability enable/disable Bootstrap CSS and JS if they are already loaded with your theme
- Fixed minor issues and made improvements in code
1.2.0
- Minor fixes and code improvements
1.1.0
- Added ability to include rating in panels by using WPAS Rating Extension
1.0.1
- WordPress 4.4 compatibility
1.0.0
- Initial release