Description
Shakebug helps website owners, developers, and testers effortlessly report bugs, capture screenshots, record user sessions, and intercept console logs directly from their WordPress websites.
Stop asking your users for steps to reproduce issues. Shakebug automatically attaches all the necessary technical details—like browser info, screen resolution, console errors, and invisible JavaScript crashes—to every bug report, saving you hours of debugging time.
Key Features
- One-Click Bug Reporting: Allow users or QA testers to report bugs directly from the frontend without leaving the site.
- Screenshot & Screen Recording: Users can easily capture or record their screen to visually demonstrate the issue.
- Automatic Crash Reporting: Silently catch unhandled JavaScript errors and promise rejections before your users even notice them.
- User Session Tracking: Automatically track the steps a user took leading up to a bug to reproduce issues instantly.
- Dynamic Event Tracking: Log specific clicks and interactions without writing a single line of custom code.
- Privacy & GDPR Friendly: Full control over what is recorded to ensure user data privacy.
External Services
This plugin relies on the external Shakebug service (https://shakebug.com) to provide bug tracking, crash reporting, and user session recording functionalities.
- What it is used for: The service collects bug reports submitted by users, automatically tracks unhandled JavaScript errors, and records user sessions (if enabled) to help you debug and improve your website.
- What data is sent and when: When the frontend tracking is enabled and a user interacts with the bug reporting widget or when an automatic crash is intercepted, the plugin sends technical information such as browser details, OS version, screen resolution, console logs, network requests, and optionally user-provided text/email or screen recordings to the Shakebug API. This data is securely stored on Shakebug servers and displayed in your dashboard.
- Terms of Service & Privacy Policy: For more details on how data is handled, please review the Shakebug Terms of Service and Privacy Policy.
Screenshots
Installation
- Upload the
Shakebug-wordpress-pluginfolder to the/wp-content/plugins/directory, or install it directly through the WordPress plugins screen. - Activate the plugin through the ‘Plugins’ screen in WordPress.
- Navigate to the Shakebug Settings menu in your WordPress admin sidebar.
- Enter your Shakebug API Key (you can get this by creating a free account at shakebug.com).
- Start receiving detailed bug reports!
FAQ
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Is a Shakebug account required?
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Yes. You need a free or premium Shakebug account to generate an API key and view the bugs reported from your website. You can create an account at https://www.shakebug.com.
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Does it affect my website performance?
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No. The Shakebug script is extremely lightweight and loads asynchronously, meaning it will not block your website from loading or negatively impact your Core Web Vitals.
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How do I find my API Key?
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After signing up at https://www.shakebug.com, log into your dashboard, select your project, and navigate to the project settings to copy your API key.
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Can I customize the bug reporting widget?
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Yes! You can fully customize the widget’s appearance, colors, and behavior from your Shakebug dashboard to seamlessly match your website’s branding.
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What kind of data is captured in a bug report?
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Shakebug captures a screenshot, user session recording, console logs, network requests, browser version, OS version, and screen resolution to give you full context of the issue.
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Does it track JavaScript errors automatically?
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Yes! Shakebug silently catches unhandled JavaScript errors and promise rejections, grouping them automatically using AI in your Crash Dashboard.
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Where can I get support or learn more?
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For more information, features, and support, please visit our official website at https://www.shakebug.com.
Reviews
There are no reviews for this plugin.
Contributors & Developers
“Shakebug” is open source software. The following people have contributed to this plugin.
Contributors
Translate “Shakebug” into your language.
Interested in development?
Browse the code, check out the SVN repository, or subscribe to the development log by RSS.
Changelog
1.0.2
- Fixed asset paths.
1.0.0
- Initial release of the Shakebug WordPress plugin.
- Features: API Key integration, dynamic feature gating, session recording, crash reporting, and a fully customizable floating widget.